I had a small birthday get-together for my son's 5th birthday and this place was a big hit with the children and adults. The actual play area was smaller than expected but it was still loads of fun. You had your little area for babies, another little area for small toddlers, and a bigger area for the older children. There were also several little cars that children can get into and run around in.
We all ordered food at the cafe and we enjoyed it. The menu consisted of mostly sandwiches and salads along with a variety of beverage and I felt it was all reasonably priced. There is an area off to the sides where there are tables and couches where the adults can chill out in. The staff we encountered were very friendly and I never felt like there was any issues.
Reading the negative reviews that complain about the other children being monsters and bullies I can't help but laugh. Like, how is it this place's fault that the little monster children are so rough? This is where responsible adults need to step in to diffuse the situation and it will sometimes be the PARENTS that need to do this. Being a helicopter parent won't do your prince or princess any favors (there are many studies that prove this to have a negative effect on children).
Anyhoo, I love this place and am so happy with our time there. I would love to come back again with my kids!
Tips: Check out their website for discounts on admission. I did this and was able to save a significant amount of money.
Wear socks or bring socks to wear when you get here (both children and adults). This is for sanitary reasons while playing in the play area. You can purchase socks for a nominal fee when you check in if you would like.