I made a "Waiting Room" appointment yesterday for a sinus issue. I found it to be a great option compared to Urgent Care or trying to get in to see my doctor. The people were super friendly, my wait time was about 20 minutes after my appt. time, and it was a really positive experience. The person I saw was extremely nice, thorough, and very patient explaining my treatment to me. My co-pay was much less here than if I'd gone to Urgent Care. I would recommend the Waiting Room appt., as I did see a doctor sooner than the walk-in people did. I will definitely go back again. Very nice people!