OK, here is the procedure for non-Chinese folks;
1- Walk up to the front desk and grab menus, an order pad and a table number card.
2- Sit down and pick something to eat. You have 975 (no joke) choices of authentic Chinese/Taiwanese dishes. If you end up chosing sweet and sour chicken you deserve a slow fiery death.
3- Write your entree number and the quantity (figure on getting one entree per person and having leftovers, unless you are super-hungry. You will get rice with the entree) and return the order to the lady at the cash register, who will take your money.
4- That lady will give you glasses for water and direct you to where the tea is.
5- Wait 10 min or so. Don't fret, they will bring your chopsticks and napkins.
6- Enjoy the shit out of your yummy vittles. Don't forget to share, as no matter how freaking good your selection is, whatever your fellow diner got is just as good.
I've had the Salt and Pepper Shitake Mushrooms (they are not on the menu, but the lady at the counter knows what you are talking about) and the Crispy Tofu as featured at http://champaign-taste.blogspot.com/2010/11/golden-harbor-authentic-chinese-cuisine.html These two are freaking divine. The tofu was the absolute best I've ever had.