We ordered online from this restaurant a few weeks ago. When the order came, it was missing one major item. Calls to the restaurant went unanswered. I then tried to contact the company in a variety of ways (through the website, etc.), leaving a couple of written messages about the problem. I have never gotten any response, even though the situation resulted in a customer paying for food that never arrived. Just now I called the number on the website that is under the heading "let's talk" and it seemed as though the number was only for ordering food at particular locations. Really frustrating. The food we did get was okay.