My five star review isn't primarily about the food -- though the shawarma sandwiches and pies are cheap and reliably delicious, and the house-baked pita is among the best in the city. It's the service and the friendliness of the employees! Today a man who seemed to be confused/mentally imbalanced wandered in while loudly muttering obscenities to himself. Rather than ignoring him or treating him rudely, the lady behind the counter kindly asked him if he needed anything to eat. Seeming to momentarily regain his senses, he apologized for his rant, said thank you, and walked out of the restaurant. There were many different ways that interaction could have gone, and the staff handled it so well. I love this place.