| rev:text
| - A bit over a year ago, I took my cat into Caring Hands. She was a regular patient who has been diagnosed with renal failure by the Champaign Emergency Vet and then successfully treated for eight years by Caring Hands. That said, my concerns with them were on going from the get go. At one point I had a shoulder injury and while drawing blood they blew her vein. Rather than leave her with me and get first aid supplies, or a better vet that would have the room stocked with rudimentary equipment. Instead the flighty girl walked out with my cat in hand and held her over two very attentive German Shepards. My cat was not used to other animals, let alone large dogs and was terrified by the time I got her inside the room safe. I had to demand she return her to the exam room, by the way. When I told her not to put my cat at risk again, she just blinked at me. Since they did treat her well for the remainder of the visit, I let this all pass.
Further check ups went well, though with each they cautioned me she was "in renal failure" and how serious that was. Again the treatment went well and so I ignored their overstating of this issue.
My final straw was how they handled her final days. She became sick again from her renal issues, this time quite suddenly and more intense. It was bad. I knew she was dying, so when I called for an appointment I was crying and I guess this freaked them out. When I arrived I saw a male vet (PS I never saw the same vet twice here.). The guy hydrated her and said she'd probably be fine in a day. Since she was SO sick, and it was a Friday, I questioned this because she was suffering a great deal. I was told she'd be fine and to take her home and let her sleep.
By later that night she was shivering and wetting herself, something she had NEVER done. When I called for help Saturday, they had no vet on duty and told me I'd have to wait until Monday to see one. I took her to the Champaign Emergency Vet who did a blood text (The douche at Caring Hands never bothered!!!!), and confirmed my suspicions that she was indeed slowly dying. We elected to euthanize her and end her suffering.
My theory with The Caring Hands treatment? They didn't want to deal with a crying male owner on a Friday when they told him they had to put his cat to sleep and decided to let me go, KNOWING it would be someone else's problem over the weekend or my cat would suffer more and eventually die when I came back on Monday. This is regrettably the only explanation of their behavior, and it sickens me that I trusted them for a minute. Their actions were cruel to all involved including my poor baby cat.
I now have two new cats and will NEVER take them to this joint! The name is a joke, but I guess We Could Give a S*** doesn't have the same deceptive ring to it!
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