So I have been coming here more because my kids like eating here. Tonight it was just me and my son. The place was pretty packed but we got seated almost immediately. Since it was just the two of us they sat us by the bar area. Our server was the bartender. She didn't seem to have a lot of personality. We ordered our drinks at the same as the food. It literally took about 15-20 minutes to get 2 glasses of water. We also had to ask someone else for the biscuits. I believe she was a manager but not very friendly. We ordered the same thing, top sirloin steak; I ordered mine medium well and my son ordered his well done. Mine was leaning more towards well done and was tough and chewy. My son's, even though he ordered it well done, was not tough. I told the bartender the one time she came to check on us. I was in a hurry to eat and go so I told her I would eat it. She said okay and walked away. No mgr was called to the table and although I wasn't expecting a free meal I would have appreciated some money of my dinner. These are 14.00 dollar steaks after all! I've actually had better steaks at Bob Evans in the past. The bartender did say sorry about your food when she was handing me the credit card slip to sign. Too little too late If you ask me!