I thought the concept of portable pies was great and the way they make their pies like the periodic table is very creative! I came here twice already to try a few different pies and while it's a great concept, I didn't find that the pies were beyond amazing. Don't get me wrong, they tastes good, just not amazing. My coworker thought the same. Some pies are on the drier side but that's the nature of portable pies - can't leak fillings! The last pie I tried was the cheeseburger pie which was a bit disappointing. I was expecting ground beef with lots of gravy and cheese rather than a whole burger patty and minimal sauce. Taste wise, it was kind of plain but I could be biased since I had high expectations in this pie. The butter tart was delicious though.
The customer service is top notch. The cashier explained how everything works, the pie selection and gave me a coupon and a loyalty card to keep me coming back. Great marketing/promotion there. It did bring me back several times.
If you're looking for a place to grab a quick lunch, this place would be it. I think their sweet pies are their strengths though.