Absolutely horrible! Classic bait and switch by your typical scum sales staff! They quote you a price, I was ready to pull the trigger when I see an additional $800 for lojack and a smog? Why wouldn't the lojack be included in the sticker price to begin with. Who even uses lojack after 2001??? I would never go back and definitely tell everyone not to go here. I can see why people would rather spend maybe $100-$200 more and go to CarMax! The price you see is what you pay. Just do some research, I will never go to a dealer again. Completely worthless with incompetent sales staff!