Was excited to try out this All You Can Eat Sushi place that my friend recommended. I thought the concept of ordering on an ipad was cool.. I was wrong.
You'd order on the ipad but then you'd have to wait for a server to come to approve your order. It took us longer than it should have to get a servers attention.
When our first few dishes arrived, we realized that we didn't have saucers for the soy sauce.. Waited for a server to come by but it took too long so we took it from another table..
After that we realized we weren't given wasabi or ginger, so we then had to try again to get a servers attention. That took too long and by the time a server came by, we already finished our first round of dishes.
It was hard to get the servers attention, and they would walk past our table as if we didn't exist. There was one time where we pressed on the ipad for the server to come to us, she walked past us and saw the notification on the ipad and walked away still.
We ordered tempura and by the time it came out.. We realized after the server gave us the dish, that the tempura didn't have it's dipping sauce. So AGAIN, we had to get the servers attention..
The service I had, you can obviously tell that they were slacking. Customer service is terrible. And one of the waiters at this restaurant kept touching his hair and face.. And that's obviously unsanitary.