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| - I had the combo of ribs and chicken. The ribs were great, juicy and falling off the bone. Chicken was extremely dry, took it home to dogs. Hubby had burger, was not asked how he wanted it cooked, no ketchup nor mustard was brought nor even asked if wanted. We were asked if we wanted soda refills, we said yes, but never got them. Service was terrible. Had to ask "greeter" for soda and the rest of our meal that was never brought out.
On the way home, hubby and I were discussing the service, and I asked how big a tip he left. He said none, because an 18 percent gratuity was added in!!! I was shocked and asked why. He said he noticed the number of guests in our party was 9, and tip was auto added. The problem is there were only TWO of us!!!
Our server was Patricia. ... not only was the service bad, she let this happen.
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