I give the stars just for the food being decently good. But not good enough for me to want to bother ordering again. I received an email at 8:24pm on a Monday night nonetheless. My estimate delivery was at 9:39. And when I called about 15 minutes after I placed my order he told me it would be an hour to an hour and 10 minutes. My delivery didn't come till 10:15pm. When I called at 10:10 to complain he assured me 5 more minutes that he should be there at any moment. I called back just as he yells about his driver being at my home. Not only was the customer service bad but for him to not even apologize to make up for the hour and 50 minute wait time he just made sure he made a point about his driver being there within his 5 minute window. So disrespectful. Assuring me my food will be hot and fresh doesn't justify a horribly late wait time when their location is ONLY 16 minutes away. Nothing is worth that, especially when they don't even try to make up for it!