I love this place. We've been going every Saturday for the past few months, and although there is always at least an hour wait on Saturdays the awesome food and cute cozy atmosphere has been worth it. This is definitely a gem in the heart of downtown Phoenix, I personally love the Hog and Chick which is two eggs cooked to order, three big strips of peppered bacon, your choice of hash browns or home fries and your choice of fresh baked toasted bread on the side served up with preserves from a local source. Their honey lemonade is inspired and their iced coffee is pretty good too.
They are right across the street from the Phoenix Public Market and if you want to go walk around and see the shops instead of waiting outside (for an hour) you can write 'market' by your name and you will be seated next up if you get back after you've been called. My daughter always orders the waffles and devours them and her dad keeps 'waffling' between the pancakes and the waffles but always cleans his plate (and usually some of mine as well!) the hostess is very cheery and efficient, she calls us 'Team Justin' and she always checks in with us at least once or twice during our meal.
I'd definitely check this place out if you've never been, they used to be closed on Monday's but very recently that's changed and I've been told that if you want to get in WITHOUT the wait, Monday is the time to go! Happy Eating from Team Justin!