Horrible experience. Waited for about 25mins for a sales person because it was busy. When new walk-ins came in they were taken before us. When we mentioned we have been waiting. The sales girl was so rude she just kept arguing and actually throwing a tantrum, rolling eyes waving hands, my husband and I couldn't believe. She continued to talk to new walk-ins and wouldn't take next in line. The walk-in people moved aside and the girl still wouldn't take next in line which was waiting in line for 25mins. Another guy came out from the back to assist us. All that was needed was to have the plastic display protector put on my cell. Which we had already purchased at Verizon and had with us. He said he couldn't promise there wouldn't be bubbles on the screen because we purchased our cell phone from a different Verizon location. They had my new cell phone on display right there. We left with nothing done 40mins later with nothing handled. Wow what bad service or no service at all.