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| - Leon's at the Roundhouse is a very unique and interesting shopping experience. They have re-appropriated an old locomotive roundhouse as a furniture display room...very cool and unique use of the space while still feeling "authentic" in terms of the history.
I like much of their furniture here. I was primarily shopping for couches. As for couches, I find that they actually have very reasonable prices, perhaps almost on par with Ikea (or slightly more expensive) but for much higher quality. I found a nice modern couch here that I was very satisfied with. They delivered it for free too (although minus half a star for the delivery people coming in the afternoon when they were scheduled in the morning).
My saleswoman, Ellen, rocked. She was friendly and knowledgeable while not being pushy at all. She even remembered my name on my second visit to the store to actually purchase the couch. I felt very comfortable directing commission dollars her way.
Now I could see how one would have a negative experience not shopping with Ellen there. On my second visit, I was stalked by several salemen at about a 10 foot distance. I felt like I was in Jurassic Park being hunted by a pack of velociraptors. The one who approached could only be described as "creepy" and aggressive. Yuck. Thankfully, I spied Ellen who rescued me from the creepy velociraptor man.
Ok, and here's what really earned my repeat business. They have a very well-advertised 60 day price protection. Well, I looked online a few weeks after purchasing my couch and found the price was $100 cheaper. I thought, surely they'll have a fine print excuse to get out of this, but nope. I walked in, found Ellen, and she was legitimately cheerful that she could save me $125 in total with the price change. Her manager had to process it which took a solid 25 minutes...you would think he was launching the space shuttle as long as it took.
Anyway, my overall impression of the Leon's here is very positive. Their selection is modern and appropriate for apartment/condo owners in terms of size. Ellen rocked as a saleswoman, although some of their other staff were really off-putting. And with actually honoring the price protection, they will definitely get my repeat business.
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