First timer here!
The area is a little run down but don't let that keep you from stopping by.
The customer service by far is what will keep you coming back. The gentleman Louis (found out it was his first day), was absolutely amazing. He always checked up on us and showed so much charisma. I didn't even know it was his first day. He was so professional and knowledgeable.
The reason for the 4 stars is because although the broth tastes good, it still needed a lot of "doctoring" up to make it the flavor I preferred.
Overall, would recommend coming here. It's one of the best pho spots in the area. I'll be back!