We've had a different tax person for 3 years and had a horrible eye opening experience.
Upon entering Montti Tax Services, we were greeted warmly and informed we would be after a couple other people. It was a bit of a wait, but considering it was a walk-in appointment (which is refreshing), that was totally fine by us.
We had our initial meeting and provided all of our paperwork while also explaining out previous experience. All of our questions were answered clearly and we had a good time chatting and getting a feel for our new guy.
We scheduled a follow up appointment to complete our paperwork and everything was explained to us in detail and very clearly. We will definitely remain loyal patrons and recommend him to anyone looking for a new tax professional.