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  • Horrible rude snotty phone dispatch. Awful immature inconsiderate service. One star only because Yelp doesn't allow for no stars. I moved to Phoenix on Saturday Dec 13. On Sunday Dec 14, I dropped the U HAUL off and walked across the street to a pizza restaurant. I ate and then I called Yellow cab to take me back to my new home. The dispatch who answered was snotty, rude, and abrupt from the start. I gave the address to him, with the cross streets. He told me he had three different cities in the same area with that address, and asked me which one i was in. I didnt know - i had to ask the restaurant - I had been in Phoenix less than 24 hours. With a snotty, dramatic, rude tone, he said " you don't know what city you're in?" When I asked him to change his tone, he told me he didn't have one - and then told me, " you're the one with the tone". I asked for his supervisor and he hung up. I called back. When I asked for a supervisor, I was put on hold. No one ever came to the phone. The manager of the restaurant heard the conversation and called Discount Cab. Swift, polite, & friendly - they were there 10 minutes later. On the way to my new home, they driver told me some ways to get around the area. Yellow Cab doesn't care about you, their customer. Using them isn't a convenience for you.
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