What a waste of time and money! When I pulled in at 6:11 to grab a quick bite on my way home from work I figured they'd be like any other fast food place at dinner time: PREPARED. To my dismay it took roughly 15 minutes to help the 4 vehicles in front of me, which I understand could've been out of their control but what happened next definitely wasn't and is the entire reason I'm writing this review. I pulled up to the speaker to place my order and proceeded to wait for 9 WHOLE MINUTES for someone to acknowledge me being there, even with me asking them 'hello?' And 'anyone there?' As someone who has worked in fast food and service in general my entire life this is completely unacceptable in my opinion. And as the final straw when I got home I found out they forgot to put in any of the bbq sauce I asked for so my tenders and popcorn chicken were not as delicious as I had hoped. I won't be back.