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  • Lived in this apartment for a year and please please please read the reviews before you sign the lease. Go hunt more elsewhere. We were from out of town and had limited time so we settled in this one because they were so nice and sweet before we signed the lease. They were accommodating, informative, and telling us oh this is the deal of the day. You should sign because there are soooo many people who are interested as well. When I first moved in the place was dirty. The cabinets were sticky, the floors were dirty ( my feet were black at the end of the night). There were mildew in the shower and inside the dishwasher. Gross. After moping three times and scrubbing the tub it was clean. The worst thing was my mom had to help me with it. I do not believe for a minute they spent my 300 non refundable cleaning fee to clean this place . Second issue: nasty ass huge COCKROACHES. I saw two in the bathroom which I frantically killed. I called the management company and they sent a bug man to spray my place. That same night I saw another one in my sink!!! Disguisting. I've also found so many other little bugs. Do not live on the first floor!! You'll get a lot of creepy crawlies. I had my apartment sprayed 7 times. My door re-weather stripped 5 times and the problem is persistent. In the winter they cockroaches disappeared for a couple months but once the heat came back so did they. I can't live in a bug infested apartment. I moved in late June but they said that my lease date will end july 5th. That's a ten day difference. When I asked them why that is and if they can change it, they replied " there's nothing we can do now that you signed the lease. We would have changed it before you signed but now we can't do anything". That was NOT acceptable to me. After getting nowhere from talking to the front office, I went directly to the ovation management company to send in a formal written complaint. Two days later, they changed my lease date. Third issue: my tub had a hard time draining so I called in a work order. A week later nothing happened. Then I called in again and after a couple days they sent someone in. When they left they did not lock my door!!! What if all my shit was stolen???!! Which brings me to... Fourth issue: security. This place is "gated" but i have seen people who don't belong walk in when the door is open. The garage doors are open during business hours so anyone can come in. The doors to the apartment only has one lock. And it's thin.... They say that this is a safe area but theft still occurs. Again... Don't live on the first floor. I wish the doors had two locks and a gate in front of it. At least the patio doors have a stick where you can lock it. I've seen a security guard around at night. He was standing in some corner looking at his iPhone.... Don't know how helpful that is for this community. The apartment is a nice space. Don't get me wrong. It's just the bugs that ruined everything for me. I hope you're lucky and get a big free apartment. Gamble at your own risk if you rent here.
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