This review is solely based on their spray tan.
I went to Venus Victoria yesterday for a spray tan. Prior to coming in, I called to make sure they had different levels of bronze. I specifically told them I don't want to be too dark. The girl on the phone assured me I would have a "sun-kissed look".
Once I was there, I double checked to make sure they put the unit on the lowest setting before I paid, the attendant assured me she had.
I am now 1 day into my spray tan. My skin is a deep brown colour--not at all "sun kissed looking"-- which would be fine if I wasn't a NATURAL REDHEAD. I look ridiculous and am already dreading the extreme tie-dye affect when the tan starts to wear off.
Also, the attendant who helped me asked if I'd done a spray tan before and then gave me NO INSTRUCTION once I told her I had. It was only when I said: "I haven't sprayed in years, can I have a refresher?" that she gave me the most basic instructions. She didn't tell me which way to face, or what to do when I was finished: Do I rub the excess moisture in? Do I dab it?
I used to work in a tanning salon. That is unacceptable!
Venis Victoria Salon and Spa needs to train their staff better, or hire mystery shoppers to bust the slackers.
I am so extremely disappointed. I will NEVER RETURN.