Last Saturday we left our house at 5:30pm with the house nice and cool. When we got home later that night it was hot inside. We have animals so we couldn't just do nothing. So in a panic I got online to see what we could do. That is when I cam across Empire. When I called I was really afraid of what the price was going to be given, a service call at midnight on a Saturday. I asked the very polite girl that answered the phone what there emergency service fee was. Her reply made me giggle, only $69 for them to come out and diagnose my a/c. I asked her to send someone out, they where at the house within 5 minutes of the time she gave me and had my a/c blowing cold in less than an hour.
I couldn't be happier with the level of treatment that I received. The operator and the tech where both super professional and courteous. I highly recommend this company.