Wow I am normally one for first impressions... However another manager/owner came by and started making things more than right for our table. One thing that we were having problems with conflict in was the service vs the relaxation endured by the ambience of a very relaxed environment with live piano/entertainment. Locals have a place here and there is reason. The food is outstanding.
The desserts were one cloud shy of heaven: the homemade Spinoni or homemade Cannoli or the flourless chocolate cake were superb!