I wasn't super impressed when I walked in. I went to the pick up side of the counter and waited... and waited... and waited. No one even acknowledged that I existed. The gentleman bagging order ignored me and the young lady taking orders ignored me. Finally I walked over to the other side of the counter and finally it was hey how are you. Uhm seriously?? I don't understand what the logic behind that was, and the restaurant was fairly empty as well so being busy isn't an excuse. I would give this place 1 star if it wasn't for the fact the young woman ringing up customers redeemed herself. She took the time to check the order, and double check it and to ensure everything was in there and when it wasn't she made sure she got it. Again she initially ignored me haha but she definitely redeemed herself and she was very nice.
The food was fine. I was doing takeout so there's only so much they can do to keep things warm. I wish takeout boxes had air holes so the steam didn't collect in the lid making everything soggy (this is not specific to McAslisters just a general thought).