Why this place gets such good reviews I am not sure. I can theorize though. Brown Bag Burger is a Five Guys copy. Almost everything they do is a copy of five guys. They have a larger menu and their own theme but its the same... theme, feel, food, people, fun idea. Unfortunately, Brown Bag Burgers seem so greasy and totally not fresh. I live in North Olmsted and drive by Brown Bags on a daily basis. After a while I realized that the people I was looking at were the same people. It is rare that I realize Im looking at the same people sitting at the tables and the same time of day. When a restaurant has the same clients day in and day out it says something. You always want to bring in new customers. Brown Bag just does not seem fresh. I can't keep it in my system. While Five Guys is greasy I can keep in my system and it seems fresh. Also Brown Bag has one thing we short people don't like. A high counter to order at. If all you see is my head bobbing up and down by the counter. The counter is too high.