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| - Up until today, I have had a generally positive experience with Dr. Watters and the Advanced Men's Performance department of Today's Women's Health Specialsts. However, today's experience was so appallingly unprofessional that I will not be returning. On September 2nd, I made an appointment with a receptionist named Melissa. The appointment was scheduled for September 16th at 3:45pm. I arrived on-time for my appointment. When I arrived, the Advanced Men's Performance office was locked, which confused me. I then went upstairs to the Today's Women's Health Specialists reception area to inquire about my appointment and why the office was locked. The receptionist was unable to give me a conclusive answer and therefore "checked" with someone in the back of the office. When she returned, she told me that Dr. Watters was seeing patients and that I could reschedule the appointment for another day. The receptionist did not express any sympathy, concern, or apology for losing my appointment. The times they offered to me to reschedule the appointment were not accommodating to my work schedule so I left in disgust and frustration. To make matters worse, as I was leaving the complex, Dr. Watters pulls up in his truck right in front of me. So not only did they lose my appointment, not apologize for the inconvenience that it caused, but they also lied to me about Dr. Watters and his whereabouts. This is probably one of the most unprofessional Dr.' offices that I have ever encountered. I do not truly have words for the irritation and anger I feel for being treated so poorly after being a good, loyal patient for about a year. I would not recommend Advanced Men's Performance to anyone.
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