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| - So I normally wouldn't write a bad review for any establishment, as I know everyone works hard to be successful...
However, I am very disappointed. I am sitting here as of right now writing this review.
Upon walking in, we were greeted and seated. The menu looked promising as they had different "All You Can Eat" combos. We decided to go with the PRIME which is $29.95. There were 4 of us.
The establishment just opened approximately 2 weeks. It is VERY disorganized as we had 4 different servers who came by our table to ask us for orders. We had to literally repeat to those 4 different people what our orders were just for nothing to show up. Still missing a steamed egg and a lot of different meats. When we finally got someone to complain, he called our "actual server" and said "you handle this. I can't." And walked away. We had told the server that we were looking for a few of our orders and he apologized.... well, we pretty much ate all of the side dishes while waiting.. and after another 10 minutes, we decided we couldn't wait anymore.
The food. The meat was hardly marinated. We don't even know what was ordered because they just handed it to us and it was just red slices of meat. Only way we knew what was ordered was because the receipt was still stuck on them. Gross. I should have taken a photo.
When we complained to management. Our server came and apologized that he forgot our orders. Remember, there were 4 servers who came by, so I guess all 4 forgot? Then another server came to our table and explained to us that they were only open for 2 weeks and to give them another chance. For over $120: we paid for 8 slices of beef brisket, a ice cream scoop of bulgogi, 2 strips of LA kalbi, 1 steamed egg, and an instant naengmyeon. I don't think another chance is going to happen again buddy. I really do wish them luck and that they get everything straightened out.
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