Kind of sad this place has some 1 star reviews. I think anyone who gives a 1 star review is probably uppity and expects people to kiss the ground they walk on. I AM NOT ONE OF THOSE PEOPLE, I GIVE IT TO YOU STRAIGHT!
Anyhow!! I actually love this place. The girl that helped me sign up for my membership was professional and helpful (I think Summer? The manager?). I was going almost every day for a couple of weeks then missed the last couple of weeks. When you sign up you get a complimentary spray tan, which I wanted to use in the days leading up to my trip to Mexico, but I knew it would expire before then.
I literally went for the first time this morning in 2 weeks and Aystin was manning the desk. I asked him if there was any way he'd be able to extend my free spray tan use because of my upcoming trip. He clicked a few buttons on the keypad and was able to extend the deadline! I was super super greatful and thanked him over and over.
Other than that, it's pretty chill here, very clean, I say the staff is attentive and helpful. I don't use their products because products sold anywhere in places like these tend to be high (plus I personally just rub coconut or jojoba oil on before I do my tanning). Your time in the beds goes by quickly, I start at 10 minutes then work my way up to 12 and 15 minutes. Great little time to take a quick nap!
Maybe the people who gave bad reviews just don't tan very well and are looking to blame others. I love you Palm Beach Tan!