Love, love, love this place. They have been in business 18 years, and I have been a customer that long too! I began having my car serviced here when I lived in the neighborhood, and since I still work nearby, I continue to patronize Xpress Lube. They have changed oil brands 3 times during their tenure, but the staff remains almost unchanged. Knowing that the same experienced staff service and inspect my vehicle makes me feel a lot more comfortable.
My service is done within 20 minutes each time with courtesy and professionalism. It's also a great sign that their business is steady. Many times I meet a familiar face in the waiting area. They also send me regular coupons for $5.00 and even honor the coupon if I forgot it or it is expired. The location is great too because I can grab a bite to eat at one of the many places on Montford Dr. or walk up the stairs behind the building that connect me to Parktowne Village close to the Starbucks!