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  • I saw the paid placement on Yelp at the top of my results and wanted to give this place a shot because it seemed like a local small business owner trying his or her hardest. When I walked in, the cashier walked me through the menu and was undoubtedly trained well by the management to tout the various offerings that are "cut in house" and "made from scratch". However, it seems like the management and staff are placing emphasis on the wrong areas. 1. If you truly do make all the sauces in house, why are they being refrigerated (thus killing all of the flavor and imparting a low-brow aesthetic to the whole experience)? I'd rather have a "distributor" condiment, served at the correct temperature, and replenished more frequently in smaller batches, than homemade BBQ sauce out of a refrigerator. 2. If you have taken the initiative to make all of the sauces in house, why are the fries from a distributor and not hand-cut? I'd rather have house-cut fries with a distributor sauce than vice-versa. Additionally, I don't know if this is a cooking oil problem (temperature, freshness, mix of things made in the same oil, etc.), but the fries had a bland grey-ish hue, rather than the golden/tan brown you'd see in other restaurants serving flash-fried fries. (See Lenny's for example, which uses "distributor" fries, but does them well.) The fries were also kind of dense and crumbly in an unappealing way. 3. MOST IMPORTANTLY, for $8, why is the charbroiled chicken sandwich *not* cooked to order? What is the point of having the facility there if the customer is given the entree long after it is prepared? I arrived before 11 am--which would seem an ideal time to get something grilled to order--and the chicken sandwich came to the counter roughly 2 minutes after I ordered it (indicating it was pre-cooked, as a raw chicken breast takes 8-12 minutes to grill over flame), was clearly not grilled to order, and was lukewarm. The chicken breast, like the fries, also had a grey and 'abraded' look to it, and was also dense and crumbly. There are plenty of places around the Valley that grill chicken breast to order at the $8 price point. It just seems a shame that a place that prides itself on having so much of the menu "made in house" would have so many issues in putting it together. I've honestly had a more aesthetic, and perhaps fresher, chicken sandwich at McDonald's--and for less than $8. I might go back in 2-3 months and try breakfast, but it seems like this is not a lunch place, despite the name.
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