So I counted more than 50 cheesecakes available to go sitting behind the cashier and yet there are more than 30 people lining up outside, clearly supply is not the problem, the store is purposely creating the line up.
You got 3 people working at the drink station, then 4 people working in the baking area and another person greeting people. Why only open one line up when you have two cashier machines and you clearly see the huge line up?
At least at Uncle Tetsu the cashier is way more efficient, 1 person packs it and have it ready to be handed over to customer.
I understand if it's hard to meet demand but when you have 50 ready to go cheesecakes and customers still have to line up for over an hour, clearly management has some issues.
Now to the cheesecake or cheese tart, totally not up to the hype. Whole family thought it was really average, not just me. It's like those Chinese tarts, remove the sweetness and add some cheese. It's so "watery" that you can barely cut and hold properly!
Just walk 30 seconds and get an Uncle Tetsu cheesecake, it's much better! I'm pretty sure majority of people lining for it just want to take a picture of the tart and post on social media.