Here is the thing. I like Red Robins. For a chain place I like the concept. This particular Red Robin is closest to my house. So we come here periodically. I come here about 1 time every 6 months. So not a lot.
But every time I come the same thing happens. The place is trashed. Stuff scattered. Tables not bused, garbage on the floor, and the bathroom is trashed. It's a problem.
The good. For the most part the service staff is good. All the servers I've ever had but 1 has been friendly and helpful. I like the service staff.
The food. In my experience it is pretty decent and consistent no problems. Though they seem to skimp on the fries the 2nd and 3rd round. And it takes awhile to show up.
Biggest issues is the cleanliness. Fix that and it's not bad. I'd come more often.