Most holiday inns are great and make you feel like they care. Not this one! The staff is like a group of trained fascist. They don't price match even though online pricing is reduced significantly, as if to encourage you to not bother the people that work there. When you politely explain to front desk about something to get a clear idea, they are abrasive and give you responses like "sir, that's not how it works here" like you're in another country. Anyway, I recommend anywhere else. I wish I could give it negative stars.