I needed a garbage disposal installed in my rental property. It took over 45 minutes, a salesman and 2 managers to figure our the computer system. At the end the salesman raised his voice at me telling me he was "more than patient with me". Too top it off they sent their subcontractor to my renters house without the garbage disposal. Complete waste of my tenants time as well as mine!
I still love lowes and will use them again, but I will be cautious with this store.