Came here with my sister one night and had a near perfect experience. The staff was friendly and helpful, from the girls working the door, to our awesome waitress and even one of the bartenders who pointed me to the location of the restrooms.
Place was packed but we didn't have to wait for a table. Waitress was there in no time to take our drink orders. She was clearly swamped but super efficient, and we were eating food in no time. I wish I could remember what I ordered, but I know it was filling and quite tasty -- I'm 90% sure it was the Shepard's Pie, which I believe was one of their signature dishes, as it should be at all pub-like establishments.
The place itself is quite impressive -- it's an old bank building from the late 1800s. The ceilings must have been about 100 feet high. It's been a while since I've been but I do recall the waitress being great and the food to be quality. The two most important things!