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  • Beware Neighbors My brand new car sustained $1300 in damages at SUPER STAR CARWASH ON LAKE PLEASANT AND DEER VALLEY and both the store manager and corporate manager are denying all responsibility and the possibility that their equipment could have done this. They are trying to get me to believe that my car was hit by another car, even though I know without a doubt that not to be true, and the collision center I received a quote from said if it was another vehicle there would be more bumper damage. Since this happened a week ago I have talked to several people who have either had damage at that Carwash or know someone who has and none of them were helped to fix their damage from the Carwash. It seems the company line is Deny Deny Deny. I would have more respect for them as a business if they could bring themselves to admit that even machines malfunction sometimes and are not perfect, and then take responsibility and fix it. That's what they have insurance for. I do not respect a business that clearly avoids any responsibility of an error or accident and then tries to make me feel like I am the person at fault. SO, enter Super Star Carwash at your own risk. I know I will not be a customer any longer.
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