The store front is so inviting with all the chocolate and goodies that you can see through the window. As soon as you walk in the door the staff are so friendly and inviting. They have summer and winter solstice celebrations where you give a donation and can hang out to watch live bands and drink chocolate drinks. I happen to walk in on the evening of the winter solstice. I gave my donation, was given a stamp then waited in line in front of the kitchen to get a melted blended cup of gourmet chocolate.
The products are top notch as they bring them in from Oaxaca, Mexico where they were founded. I myself brought home a bag of direct trade coffee beans which were really good even for a coffee snob like me.
They are also much cheaper than I would have expected on all their products, especially beautifully crafted clay vessels. It's also important to note that they take cash and credit but no debit for some reason.