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| - After an impulse purchase of 4 Groupons for laser hair removal, I drove up to Bell road for my first treatment. The office is located in a slightly dated complex, but once you get into their suite, you thankfully return to this decade. The staff was slightly brash when I first walked in..."what's your last name?" was how I was greeted. No "hello", "welcome" or anything of the sort. ...Maybe they knew I was a "groupon user"?
Once I got into my appointment, however, things started to get better. My technician was named Diane and she was very pleasant. We chatted as she thoroughly lasered my unwanted hair, and by the end, my opinion of the place had changed for the better.
The Groupon deal was awesome, so no complaints about the price, but the staff should really try to be a little more friendly to new customers forming their first impressions (who knows who will Yelp about it!!!).
Thanks Diane, and enjoy your NASCAR vacation :)
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