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  • I have ordered delivery from this place a few times and Ive never had a problem. I always order online but I called them today for the first time to order from this coupon we received in my email. when i told the employee on the phone that it was a coupon he said it was valid only for carry out orders, we placed the order any ways and he said it would be ready in 30 minutes. Not even a minute after hanging up I tried to call them to add one more topping on a pizza and they put me on hold before i could even say anything and i waited for about 15 minutes before i just hung up. I didnt bother trying again since i figured by now my pizza was probabbly cooking. When we went to go get the order it had been about 40 minutes since we called, the first thing I see is an employee smoking right next to the front door! Gross! When my husband goes inside to pick up our order they tell him our pizza was accidentally delivered to another house. But we could wait about 25 minutes for them to make our order again . Umm what!?!? So my husband came in the car and told me what happened as we drove off. I called them to complain about what had happened and again when they answer they try and put me on hold right away. so i asked him how long it would take because the last time i called i waited about 20 minutes and i had to hang up and all he said was oh ill be right w you and put me on a brief hold. He answers right away and i complain and ask to speak to the manager and Joey said he was the manager and he was sorry but he could make our pizza in 20 minutes we just had to pick it up. i asked if he could deliver it for the inconvenience, he said he couldnt do that for us and that we would have to go pick it up if we wanted. I got a little upset and asked why if he just messed up my order and i didnt want to go back again for my food and go through the same thing. He then told me he really couldnt deliver it but he would give me my order for free as long as i picked it up... How in the world would you offer to give me my order for free instead of just give me delivery ? When im telling u my problem was not wanting to drive back there and wait... Lmao
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