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  • This is the only Ulta location within a reasonable distance from my home in NW Vegas. The store itself is well stocked and always incredibly busy (it is a great location). But...the sales associates are without a doubt the pushiest associates I have EVER encountered in ANY store anywhere in the world. Seriously. My sister was visiting last month and we made our standard shopping rounds, which always includes a visit to Ulta (she doesn't have one where she lives). We were pounced on the instant we walked in the door. We were just browsing, though we each tend to make rather large purchases each visit-eventually. In the course of 45 minutes, we were approached and offered help and questioned over and over about what we needed a total of 17 times! No exaggeration-17 times. One associate alone came up to us 5 times. They weren't busy as it was mid afternoon on a Weds, and frankly my sister and I are rather memorable as we are both nearly 6 feet tall, so I'm fairly certain they didn't fail to recognize us as the same customers they just assaulted, er, tried to assist. No matter how politely firm we were, they just couldn't let us shop in peace-not even for 5 minutes without interruption. This has happened every visit in the last 6 months (I went in at least twice a month since I bought all of my moisturizers, self tanners, hair color, makeup and hair products here). I understand sales associates have sales quotas, but someone needs to teach these employees how to take a hint. If a customer says "no thank you, I'm just browsing" then move on already! If I need help I assure you I will seek it; I'm not exactly shy. The last visit was so annoying that we left without making a single purchase. And we were carrying around at least $200 worth of merchandise each in our bags. It was that bad. I spoke with the manager on my way out and he could have cared less. I've started shopping online at ulta.com now. I used to enjoy the in store experience but you couldn't pay me to go back to that location. I'd rather pay shipping and save the aggravation.
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