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About: http://data.yelp.com/Review/id/D48BIW_WSoD5essxqxgmnA Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2016-05-09 00:00:00 (xsd:dateTime)
itemReviewed	Green World Cleaners
http://www.openvoc.eu/poi#funnyReviews	2 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	2 (xsd:int)
rev:text	The staff communicated in a defensive, arrogant, and unfriendly manner. I left a work uniform at this cleaners for several months (they are only responsible for clothing for 90 days). I had forgotten about my uniform and the ticket was misplaced. I called today trying to find my misplaced uniform, they showed the uniform in their system and told me I could pick it up. When I got to the store a few minutes later, they could not find it. They said it must have already been taken to good will. They said they always call before they take clothing to good will. I explained I never received a phone call or a message. I am writing a bad review not because I expect them to replace my clothing. I am taking responsibility for losing track of my dry cleaning. This poor review is a reflection of their total lack of care, concern, and empathy for my disappointment. I simply wanted to be spoken to with empathy and understanding about my disappointment that they did not effectively communicate with me after I had forgotten about my uniform for several months. At no point did any of the employees or manager take responsibility for not calling or not leaving a message. All that was repeatedly said to me was, "We always call before we give clothing to good will." So we got in a cat and mouse discussion as I said, "You didn't leave a message." She said, "We always do." Etc. I left feeling extremely frustrated and like I was of no importance or value to the dry cleaners. Not a good feeling.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Jacquelyn

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