When I walked in to Applause, I appreciated the comfortable/casual atmosphere, but quickly changed my mind and immediately thought of Tabitha from the salon takeover show, this place is a prime contender! Unprofessional to say the least. My manicure/pedicure turned out to be only a manicure as it took a full hour and based on the quality (or lack thereof) I didn't want to waste my time getting my toes done too. Nails were not soaked, there was paint all over my skin, not to mention the chunk that was cut out of my cuticle and would not stop bleeding. My manicurist mentioned something about school, as in, she is still in beauty school. I also overheard what appeared to be the boss and a manager speaking in regards to the nail area saying "Do they need to be supervised over there?" implying the nail technician didn't have the proper skills to begin with.
I wish I could give this 0 stars. Save your money. Applause shame on you for your lack of professionalism and care for your clientele, perhaps in the future you can hire qualified individuals.