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  • My DB experience was comical at best. I know you can't expect much from David's Bridal, and I didn't--honest! But it was still outside my realm of comprehension. Now--a little background. I used to work for a jewelry store, and we partnered with David's Bridal. When you partner with them, they will send you a list of customers every two weeks, complete with contact and wedding date information. If you say you don't want them to sell your information, they say they won't, but they do. They send that information two weeks *after* they send your info to the vendor. In that time, the vendor can send you all sorts of stuff. This is a fact. Knowing this, I made an appointment. I went in and a lady at the front desk sat me down to register. I figured I would have to fill out a sheet, but instead, she wrote down everything for me (which makes sense--how else would they get so many people's information?). She asked for my address and phone number, and I said that, because they sell information, I didn't want to give it to her. She pressed and pressed and I kept refusing. She got really pissed and wrote "Client refused," while grumbling, "I have to write *something* because otherwise they'll dock us." Well, um...not my problem. I was seated and told to wait for my consultant. A few minutes later, a bedraggled consultant came over to get me. She asked what type of dress I was looking for. I said, "Well, actually, I have a list of dresses from your website. Since there are, like, 10 of them, I don't have to try them all on, of course." She took me back to a changing room and asked what size bra I needed. I told her, and she brought one back--and left. Now....if you're dress shopping alone, this is a serious problem (unless you're unusually dexterous). The bras they give you are essentially hooked corsets, so it's very hard to do it alone. I had an especially hard time because, lo and behold, she gave me one size smaller than I needed. So, when she finally came back (5 minutes later), I had to send her away again (and once again, she did not stay to help put it on). So, at this point, we're over 10 minutes into "standing in the booth alone"-time. She comes back and has a big, sparkle-encrusted, ribbony, froufy cupcake dress that wasn't on the list and says, "I know this wasn't on your list, but I need to gauge your size." Um...well...can't we just gauge my size with a dress I actually WANT to try on? While I'm standing outside the booth, on display for all others to see, she bolts again. It's then that I realize why things are taking so long: She is the only consultant working 5 parties of people trying on dresses. Seriously. How's that for service? She leaves and comes back again with two dresses from my list. Each time we try one on, she's gone for 5 minutes, while I'm left to quietly contemplate in front of everyone. After I tried on two, she says, "So, are ya good? Do you need to try on any more??" .................Yes? I asked to try on one of the Oleg Cassini dresses on my list. She pulls out the list and says, "Which ones are those?" ........Don't you know?! You work here! So, I told her. She brought one back (that wasn't on my list) that was much too princess-y for me. At this point, I decided enough was enough. I left and will never look back. Save your time. Don't bother.
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