Signed up for a box in October. After two weeks went in and my lock still had not been changed, they gave me my mail manually. One month to the day of signing up, went in and my lock STILL had not been changed. This time she searched through a LARGE bin of un-finished applications (mine was at the bottom) and she finally put on my new lock. The whole reason I signed up with this location was for the 24 hour access, so I don't have to see someone to get my mail. Not a good start.
In addition, the security is very relaxed. They don't know me personally and I could have told them any box number when they manually gave me my mail.