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  • Ahh panera bread, the much talked about soup and sandwich, salad and soup restaurant.... I've been to many panera's in the past few years and to be honest, it's hit and miss. This past visit was definitely a miss. First off, while the menu is large, the prices are steep for a soup/sandwich/salad place. Your looking at $15+ per person. I ordered the 2 item combo, half salad, half sandwich. Tuna salad sandwich and chicken cobb salad. I asked to substitute the blue cheese for cheddar (and charged extra, unbeknownst to me) and got my sandwich on whole wheat bread because *surprise* they were out of any other type. My husband got a salad, sandwich and soup. Was informed that they were out of rolls, so he could only get chips to dip in his soup... Lovely. Once we got our order, my salad was covered in blue cheese and had no chicken..... Wtf? I sent it back and waited 10 minutes for a new one. My sandwich was soggy and sloppy, I could have made a nicer one at home. My salad was okay once it cane back correct, however it was just okay. Another member of my party's order was also wrong and had to be re-made. The atmosphere is nice and the restaurant is clean and welcoming but the service was just awful.... I honestly don't get how a chain restaurant can be out of certain items by 6pm on a Saturday... It's called being prepared. Sigh you know it's a lacklustre visit when an elite doesn't even take pictures. 1.5/5
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