In all fairness I have to start by saying that for years this used to be where I did all my Mac shopping. The staff was very helpful and I really trusted a couple of guys that had been there for a long time.
To summarize a long story, when I purchased my second computer from them, I had nothing but problems. The customer service was poor and some of the staff was rude and unprofessional. What salvaged an overall bad experience was Mac intervening and helping me resolve my problems with Westworld.
After everything was said and done, I tried to get in touch with management but never did get a response.
In summary, I think Westworld is great-as long as nothing goes wrong with whatever product or service you purchased.