My wife and I were so excited to have a Pollo Loco closer to our house. I went tonight, after having read all the awful reviews on yelp. I decided to give them the benefit of the doubt and give them a chance anyways.
Joke's on me: ordered through the drive through and I messed up by not checking my order before leaving. I was missing both orders of flour tortilla's, a side order of corn, a side order of guacamole salsa and any cutlery... Not cool. I love their tortillas and was looking forward to having this restaurant closer but they don't know how to check orders before passing them out the window.
2 stars only because the food we did receive was satisfying but not over the stars.