*****EDITED REVIEW****
I have decided to up my review because while my stay was less than good, management has since reached out to resolve the issues I had. Reaching out speaks volumes for any establishment.
I have to say, the staff here are all miserable. I have never in all my life, been to a place where people were treated so badly. It took 20 hours just to see a doctor, because they"got overwhelmed with patients last night". Mind you most of them were in for a cough from what I saw spending 4 hours in the lobby. It started off with vitals. I've never seen someone who didn't use gloves when dealing with a patients bodily fluids. They were to check my moms blood sugar, which requires a pin prick to get blood to test. This pregnant woman didn't even use gloves! What if my mother had some sort of disease. Very unsanitary. Never did see her wash her hands after. Not only was that filthy but , the same soiled test strips (that have blood on them) are lying on the floor and have been since 8am at least. If you want happy staff, quality care and a sanitary environment, DO NOT COME HERE. drive to centennial. I think after this visit I will be reporting this facility.