I never like franchised places because standards are very commercialized. I had a waffle with strawberries, and waffles were nothing special, a bit chewy if I must say. I think I can make better ones at home. Food wise it's a nay, but I love the cute and fun decor and the atmosphere. Staff is very friendly and wise and they have clean washrooms. I'm torn to rate this based on food or environment+ service, but I'm there to eat, so i'll put a 2.5-3/5. If you're not picky like me on the quality of waffles and just want food, this is the place to go. Large portions and plenty of fruit options.