My girlfriend was enjoying her tea after our meal. She's about halfway done when lo and behold, she sees a little 8-legged critter, lifeless at the bottom of her cup. Yes, there was a dead spider at the bottom of her cup. Needless to say that it totally ruined the meal.
I flagged the nearest waiter who barely acknowledged the fact and took the cup away while shrugging his shoulders. No apologies. Nothing. The waiter talked to our waiter and they both proceeded to avoid us for the next 15 minutes. Don't we all agree that, while these things do happen, anyone should expect an apologies from someone?! Exasperated, we talked to the manager who apologized for the total lack of professionalism from his staff.
Now that I think about it, the service was lacking throughout the evening. I will look elsewhere if I were you, should you have a craving for Syrian food. And beside, there are tons of other good restaurants in the area.